Your car means the world to you and is more than just a car, so why would you trust just anyone to look after your pride and joy.
We take your trust in us seriously so we have tried to answer any questions you may have so you can be assured we are the right choice when it comes to storing your supercar.
Q: What is The Vault?
A: The Vault is H.R. Owen’s state-of-the-art supercar storage facility, purpose-built to provide the ultimate environment for storing the world’s finest supercars.
Q: Which cars can be stored at The Vault?
A: The Vault caters to all supercar brands, including BAC, Bentley, Ferrari, Lamborghini, Lotus, and Porsche — as well as any other supercar marques.
Q: Can The Vault store luxury cars as well as supercars?
A: Yes. The Vault is also the ultimate solution for storing luxury vehicles, including marques such as Bentley, BMW, Jaguar, Land Rover, Maserati, Mercedes-Benz, Rolls-Royce, and many more.
Q: What types of cars can be stored at The Vault beyond supercars and luxury cars?
A: The Vault is purpose-built for a wide range of cherished vehicles, including supercars, classic cars, luxury cars, and hypercars.
Q: Can The Vault store classic cars as well as modern vehicles?
A: Yes. The Vault is the ultimate classic car storage solution, purpose-built to care for cherished vehicles from yesteryear, including marques like Aston Martin, Bentley, Ferrari, Jaguar, Porsche, Lamborghini, and many more.
Q: Does The Vault provide specialised storage for hypercars?
A: Yes. The Vault has been purpose-built to offer a hypercar storage facility worthy of the world’s most advanced and desirable hypercars.
Q: Which hypercar brands does The Vault accommodate?
A: The Vault is ideal for marques such as Bugatti, Ferrari, Rimac, Czinger, Hennessey, Zenvo — and indeed any hypercar you care to mention.
 Q: What makes The Vault suitable for hypercars specifically?
A: From its cutting-edge climate control to 24/7 advanced security and expert care, The Vault delivers exceptional storage tailored to the high standards required by hypercar ownership.
Q: What kind of environment is The Vault?
A: The Vault offers a fully climate-controlled environment, meticulously designed to protect and preserve your car in optimal condition.
Q: How is the environment tailored for classic cars?
A: Classic cars are particularly vulnerable to environmental factors, so The Vault’s climate-controlled environment maintains ultra-precise temperature and humidity levels to protect them from heat, cold, and moisture.
Q: How does The Vault protect luxury cars from environmental damage?
A: The climate-controlled environment maintains ultra-precise temperature and humidity levels, essential for protecting luxury cars from heat, cold, and moisture — all of which can impact vehicles built to exacting standards.
Q: Is the storage environment tailored specifically for luxury cars?
A: Absolutely. The Vault has been built with the most advanced technology available today to ensure luxury vehicles are kept safe, secure, and in perfect condition.
Q: How does The Vault ensure complete peace of mind for owners?
A: Every possible contingency is accounted for, with 24/7 on-site security personnel backing up cutting-edge technology and a climate-controlled environment.
Q: How is my car protected at The Vault?
A: The facility is protected 24/7 with advanced surveillance, motion sensors, and on-site security personnel, ensuring the highest level of safety for your vehicle.
Q: What makes The Vault different from other car storage facilities?
A: The Vault has been designed to deliver exceptional storage, combining cutting-edge security, climate control, and expert care to give you complete peace of mind.
Q: What makes The Vault stand out among car storage options in the UK?
A: No expense has been spared to create what we believe is the very best cherished car storage solution available in the UK today — designed with both security and emotional reassurance in mind.
Q: Does The Vault offer services beyond just vehicle storage?
A: Absolutely. The Vault was designed to go far beyond traditional storage, offering a full suite of services tailored to the needs of owners, collectors and true aficionados.
Q: What types of services are available at The Vault?
A: Services include valeting and detailing for special occasions, regular servicing and maintenance, and even insurance, finance, and a car buying service for those looking to make a change.
Q: Is there more to The Vault than just secure storage?
A: Absolutely. In addition to security and climate control, The Vault offers a full concierge service, tailored maintenance and care packages, and refined client facilities.
Q: How does The Vault treat stored vehicles?
A: At The Vault, we don’t just protect your car — we pamper it.
Q: Is there a concierge service available?
A: Yes. Our concierge service responds swiftly and professionally to your needs, ensuring a seamless and personalised experience.
Q: Who looks after the cars while they’re in storage?
A: Our on-site technicians are highly motivated and bring years of supercar experience, maintaining your car in pristine condition throughout its stay.
Q: What types of maintenance and care services does The Vault offer?
A: We provide a comprehensive range of services tailored to your vehicle’s needs — from routine oil changes and seasonal checks to winter wheel and tyre swaps and storage.
Q: Who performs the maintenance and servicing at The Vault?
A: Our on-site technicians are highly experienced, fully certified, and trained to the highest manufacturer and industry standards.
Q: What technology and parts are used during servicing?
A: Our technicians have full access to the latest cutting-edge technology, and we use only genuine manufacturer components to preserve your car’s performance, aesthetic integrity, provenance, and value.
Q: Can The Vault handle major services or restorations?
A: Absolutely. Whether it’s a quick catch-up ahead of a drive, a major service, or a full detailed restoration, The Vault ensures your car is maintained to the highest possible standards.
Q: Does The Vault offer car cleaning, valeting and detailing?
A: Yes, our valeting and detailing teams are highly experienced professionals who deliver a concours-winning lustre, matching the standards global automotive manufacturers demand at international motor shows.
Q: What specialised services are available beyond basic cleaning?
A: Services include full paint protection film (PPF) applications, ceramic coatings, and specialised interior treatments that enhance materials like Alcantara, carbon fibre, and hand-stitched leather.Â
Q: How do these services protect my car?
A: These meticulous treatments protect your car against stone chips, swirl marks, and solar damage, ensuring it not only looks its best but stays protected over time.
Q: Can I work or relax on-site when visiting The Vault?
A: Yes. Our luxurious client facilities provide a refined environment where you can relax or work in comfort while visiting your car.
Q: Does The Vault have a client lounge?
A: Of course, the lounge offers an elegant and sophisticated setting with comfortable seating, high-speed Wi-Fi, and fine-quality complimentary refreshments, perfect for relaxing or catching up on work.
Q: How does the lounge reflect The Vault’s overall standards?
A: Every detail of the lounge reflects the quality and reputation of the cars we care for, as well as our commitment to excellence and your personal enjoyment.
Q: Can I meet the team responsible for my car while visiting?
A: Yes. If you wish, arrangements can be made for you to meet with the personnel caring for your car to discuss any current needs or future vehicle considerations.
Q: Can The Vault assist with arranging insurance for my car?
A: Yes. Our Concierge Service Team can arrange comprehensive insurance coverage, ensuring you’re fully protected wherever you drive.
Q: Does The Vault offer support for driving abroad?
A: Absolutely. We can arrange roadside cover packages, travel permits, and any country-specific paperwork needed for driving beyond UK shores.
Q: Can The Vault help if I want to buy or sell a car?
A: Yes. We offer bespoke financial services tailored to your needs, alongside a dedicated buying service to assist with adding to or changing your collection.
Q: What expertise does The Vault have in the luxury and specialist car sectors?
A: As part of the wider H.R. Owen family, with thirteen prestigious automotive brands and a Specialist Car division, we bring exceptional knowledge and enthusiasm for classic cars, luxury cars, supercars, and hypercars.
Q: Can I speak with The Vault team about any vehicle I’m considering?
A: Certainly. We’re always happy to chat and offer guidance on any vehicle you are thinking about acquiring.
Q: Does The Vault offer a transportation service?
A: Yes, we can provide a discreet, safe, and meticulous transport service, delivering and collecting your car whenever and wherever you need.
Q: Why should I consider using The Vault’s transport service?
A: To avoid unnecessary mileage on rare and valuable cars, allowing you to spend more time enjoying every mile you drive.
Q: Where can The Vault transport my car?
A: Whether to a holiday home, a special event, or a favourite driving road, you can trust The Vault transport team to handle your car with care.
Q: Can The Vault help me create lasting memories of my car?
A: Certainly. We can arrange professional photography to capture exclusive images of your automotive pride and joy, preserving its presence for years to come.
Q: Can I commission bespoke photography and video for my car?
A: Yes. We can commission a photographer on your behalf, working closely with you to create a tailored brief and capture bespoke images and video footage.
Q: Who does The Vault work with for automotive photography?
A: We collaborate with some of the very best photographers in the business, many of whom have their creative work regularly featured in leading car publications.
Q: Where can the photography take place?
A: Photography can be arranged in a professional studio setting, or on location at an event or place of your choosing.