The Vault FAQs

Q: What is The Vault?

A: The Vault is H.R. Owen’s state-of-the-art supercar storage facility, purpose-built to provide the ultimate environment for storing the world’s finest supercars.

Q: Which cars can be stored at The Vault?

A: The Vault caters to all supercar brands, including BAC, Bentley, Ferrari, Lamborghini, Lotus, and Porsche — as well as any other supercar marques.

Q: Can The Vault store luxury cars as well as supercars?

A: Yes. The Vault is also the ultimate solution for storing luxury vehicles, including marques such as Bentley, BMW, Jaguar, Land Rover, Maserati, Mercedes-Benz, Rolls-Royce, and many more.

Q: What types of cars can be stored at The Vault beyond supercars and luxury cars?

A: The Vault is purpose-built for a wide range of cherished vehicles, including supercars, classic cars, luxury cars, and hypercars.

Q: Can The Vault store classic cars as well as modern vehicles?

A: Yes. The Vault is the ultimate classic car storage solution, purpose-built to care for cherished vehicles from yesteryear, including marques like Aston Martin, Bentley, Ferrari, Jaguar, Porsche, Lamborghini, and many more.

Q: Does The Vault provide specialised storage for hypercars?

A: Yes. The Vault has been purpose-built to offer a hypercar storage facility worthy of the world’s most advanced and desirable hypercars.

Q: Which hypercar brands does The Vault accommodate?

A: The Vault is ideal for marques such as Bugatti, Ferrari, Rimac, Czinger, Hennessey, Zenvo — and indeed any hypercar you care to mention.

 Q: What makes The Vault suitable for hypercars specifically?

A: From its cutting-edge climate control to 24/7 advanced security and expert care, The Vault delivers exceptional storage tailored to the high standards required by hypercar ownership.

Q: What kind of environment is The Vault?

A: The Vault offers a fully climate-controlled environment, meticulously designed to protect and preserve your car in optimal condition.

Q: How is the environment tailored for classic cars?

A: Classic cars are particularly vulnerable to environmental factors, so The Vault’s climate-controlled environment maintains ultra-precise temperature and humidity levels to protect them from heat, cold, and moisture.

Q: How does The Vault protect luxury cars from environmental damage?

A: The climate-controlled environment maintains ultra-precise temperature and humidity levels, essential for protecting luxury cars from heat, cold, and moisture — all of which can impact vehicles built to exacting standards.

Q: Is the storage environment tailored specifically for luxury cars?

A: Absolutely. The Vault has been built with the most advanced technology available today to ensure luxury vehicles are kept safe, secure, and in perfect condition.

Q: How does The Vault ensure complete peace of mind for owners?

A: Every possible contingency is accounted for, with 24/7 on-site security personnel backing up cutting-edge technology and a climate-controlled environment.

Q: How is my car protected at The Vault?

A: The facility is protected 24/7 with advanced surveillance, motion sensors, and on-site security personnel, ensuring the highest level of safety for your vehicle.

Q: What makes The Vault different from other car storage facilities?

A: The Vault has been designed to deliver exceptional storage, combining cutting-edge security, climate control, and expert care to give you complete peace of mind.

Q: What makes The Vault stand out among car storage options in the UK?

A: No expense has been spared to create what we believe is the very best cherished car storage solution available in the UK today — designed with both security and emotional reassurance in mind.

Q: Does The Vault offer services beyond just vehicle storage?

A: Absolutely. The Vault was designed to go far beyond traditional storage, offering a full suite of services tailored to the needs of owners, collectors and true aficionados.

Q: What types of services are available at The Vault?

A: Services include valeting and detailing for special occasions, regular servicing and maintenance, and even insurance, finance, and a car buying service for those looking to make a change.

Q: Is there more to The Vault than just secure storage?

A: Absolutely. In addition to security and climate control, The Vault offers a full concierge service, tailored maintenance and care packages, and refined client facilities.

Q: How does The Vault treat stored vehicles?

A: At The Vault, we don’t just protect your car — we pamper it.

Q: Is there a concierge service available?

A: Yes. Our concierge service responds swiftly and professionally to your needs, ensuring a seamless and personalised experience.

Q: Who looks after the cars while they’re in storage?

A: Our on-site technicians are highly motivated and bring years of supercar experience, maintaining your car in pristine condition throughout its stay.

Q: What types of maintenance and care services does The Vault offer?

A: We provide a comprehensive range of services tailored to your vehicle’s needs — from routine oil changes and seasonal checks to winter wheel and tyre swaps and storage.

Q: Who performs the maintenance and servicing at The Vault?

A: Our on-site technicians are highly experienced, fully certified, and trained to the highest manufacturer and industry standards.

Q: What technology and parts are used during servicing?

A: Our technicians have full access to the latest cutting-edge technology, and we use only genuine manufacturer components to preserve your car’s performance, aesthetic integrity, provenance, and value.

Q: Can The Vault handle major services or restorations?

A: Absolutely. Whether it’s a quick catch-up ahead of a drive, a major service, or a full detailed restoration, The Vault ensures your car is maintained to the highest possible standards.

Q: Does The Vault offer car cleaning, valeting and detailing?

A: Yes, our valeting and detailing teams are highly experienced professionals who deliver a concours-winning lustre, matching the standards global automotive manufacturers demand at international motor shows.

Q: What specialised services are available beyond basic cleaning?

A: Services include full paint protection film (PPF) applications, ceramic coatings, and specialised interior treatments that enhance materials like Alcantara, carbon fibre, and hand-stitched leather. 

Q: How do these services protect my car?

A: These meticulous treatments protect your car against stone chips, swirl marks, and solar damage, ensuring it not only looks its best but stays protected over time.

Q: Can I work or relax on-site when visiting The Vault?

A: Yes. Our luxurious client facilities provide a refined environment where you can relax or work in comfort while visiting your car.

Q: Does The Vault have a client lounge?

A: Of course, the lounge offers an elegant and sophisticated setting with comfortable seating, high-speed Wi-Fi, and fine-quality complimentary refreshments, perfect for relaxing or catching up on work.

Q: How does the lounge reflect The Vault’s overall standards?

A: Every detail of the lounge reflects the quality and reputation of the cars we care for, as well as our commitment to excellence and your personal enjoyment.

Q: Can I meet the team responsible for my car while visiting?

A: Yes. If you wish, arrangements can be made for you to meet with the personnel caring for your car to discuss any current needs or future vehicle considerations.

Q: Can The Vault assist with arranging insurance for my car?

A: Yes. Our Concierge Service Team can arrange comprehensive insurance coverage, ensuring you’re fully protected wherever you drive.

Q: Does The Vault offer support for driving abroad?

A: Absolutely. We can arrange roadside cover packages, travel permits, and any country-specific paperwork needed for driving beyond UK shores.

Q: Can The Vault help if I want to buy or sell a car?

A: Yes. We offer bespoke financial services tailored to your needs, alongside a dedicated buying service to assist with adding to or changing your collection.

Q: What expertise does The Vault have in the luxury and specialist car sectors?

A: As part of the wider H.R. Owen family, with thirteen prestigious automotive brands and a Specialist Car division, we bring exceptional knowledge and enthusiasm for classic cars, luxury cars, supercars, and hypercars.

Q: Can I speak with The Vault team about any vehicle I’m considering?

A: Certainly. We’re always happy to chat and offer guidance on any vehicle you are thinking about acquiring.

Q: Does The Vault offer a transportation service?

A: Yes, we can provide a discreet, safe, and meticulous transport service, delivering and collecting your car whenever and wherever you need.

Q: Why should I consider using The Vault’s transport service?

A: To avoid unnecessary mileage on rare and valuable cars, allowing you to spend more time enjoying every mile you drive.

Q: Where can The Vault transport my car?

A: Whether to a holiday home, a special event, or a favourite driving road, you can trust The Vault transport team to handle your car with care.

Q: Can The Vault help me create lasting memories of my car?

A: Certainly. We can arrange professional photography to capture exclusive images of your automotive pride and joy, preserving its presence for years to come.

Q: Can I commission bespoke photography and video for my car?

A: Yes. We can commission a photographer on your behalf, working closely with you to create a tailored brief and capture bespoke images and video footage.

Q: Who does The Vault work with for automotive photography?

A: We collaborate with some of the very best photographers in the business, many of whom have their creative work regularly featured in leading car publications.

Q: Where can the photography take place?

A: Photography can be arranged in a professional studio setting, or on location at an event or place of your choosing.