Technician - Jack Barclay Bentley

Job Details

Location: Jack Barclay Bentley

Salary: To be discussed at Interview’

Closing Date: 31 December 2017

Added: 02 November 2017

Job Description

  • Carry out work as agreed with the customer via the repair orders, within a reasonable time and to a fair and reasonable productivity (efficiency) %. Must work to overall first time fix principles and be aware of the responsibility to rectify poor workmanship.
  • Must be aware of and comply with all legal aspects relating both to maintenance and repair of motor vehicles plus Health and Safety at Work.
  • Work to the highest quality standards expected in a workshop, including the approach to and execution of work, tidiness or working area and care in the handling of all vehicles, equipment, diagnostic tools and technical information systems.
  • Support and promote the concept of complete customer satisfaction.
  • Ensure quality of work undertaken by trainees under supervision meets the highest manufacturer’s standards.
  • Carry our service, diagnostic and repair work, as directed.
  • Record work done, time taken and advise on additional work required to customers' vehicles via electronic health check modules.
  • Complete warranty repairs as directed within Manufacturer guidelines, returning displaced material to correct location and in correct condition.
  • Attend training activities (in-dealer or Manufacturer) as directed, to gain new knowledge and skills and also to ensure knowledge is up to date to meet with latest developments.
  • As a Skilled Technician, act as adviser on diagnostic matters to both colleagues and customers as necessary.
  • To make full use of special tools and electronic service test equipment to improve customer service levels and workshop efficiency.
  • To comply with all the Quality Standards agreed within the Company and to have personal responsibilities for the application of the Dealership Policy and Procedures.

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