Showroom Co-Ordinator St Albans

Job Details

Location: St Albans

Salary: To be discussed at Interview’

Closing Date: 18 February 2018

Added: 02 November 2017

Job Description

  • To answer and deal with telephone calls quickly and efficiently and that messages are passed to those concerned.
  • Manage enquiries and make sure all leads are fairly and appropriately distributed.
  • To become a local expert on our in-house CRM system KORE
  • To greet customers and visitors in a friendly manner, either introduce them to the person they have come to see or sit them down in the customer waiting area, offer coffee and refreshment  where  appropriate, inform the person they have come to see and make sure they are comfortable whilst waiting.
  • To ensure refreshments are always available.
  • As appropriate, to open post and distribute accordingly and pass the remainder to addressees or appropriate recipients.
  • To keep reception area tidy, make sure cups are removed from the area and any rubbish thrown away.
  • To frank and prepare post and ensure that it is delivered to the Post Office
  • General clerical work as instructed by all departments.
  • To comply with all the Quality Standards agreed within the dealership and to have personal responsibilities for the application of the dealership's Policy and Procedures.
  • Attend to the general presentation of the showroom, including supervising the valeter, to ensure that all cars on site are presentable and have the relevant info displayed.
  • Supervising and co-ordinating of the drivers daily diary.
  • Make sure banking & petty cash are dealt with in line with company timescales & procedures.
  • Handle and keep account of all petty cash.
  • Ordering of stationary for the dealership.
  • Ensure that the merchandise cabinet is stocked at all times with relevant items.
  • Prepare and distribute used car stock list.
  • Ensure all applicable used cars are photographed (liaising with the person responsible to taking the photos) and loaded to the relevant platform and keeping it up to date as per the used car stock list.
  • To carry out such work as the Sales Manager may require.

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